While we constantly and proactively work to keep your information secure, following are some recognized best practices you can use to protect your online accounts.
- Monitor your accounts on a daily basis. If you notice suspicious transactions or believe your account has been compromised, contact us immediately at 724.222.3120
- Consider using our Positive Pay and ACH Debit Block solutions to help protect your accounts from check and ACH fraud.
- Set up email or text alerts so you are notified of your current balance, password changes, large transactions, etc. that impact your account.
- Use a dedicated, secure workstation for online banking transactions. This workstation should not be used to access web browsing, email, or social media.
- Never access online banking from an internet café, public library, or non-secured wireless network as they can contain malware that captures your login credentials.
- Use strong passwords that include upper and lower case, numbers and symbols.
- Avoid using commonly known information such as birthdays, family names or pet names, and change your passwords frequently.
- Do not share your login, password, secure token or any other information that allows access to your online banking account.
- Avoid using automatic login features and do not save passwords on your computer.
- Do not leave your computer unattended while logged in to online banking.
- Always secure the computer when not in use or when leaving your desk.
- Use automatic updates to keep operating systems and anti-virus programs updated with the latest patches and security updates.
- Require dual approval for funds transfers, including ACH and wire transfers, to not only protect your account from cyber fraud, but also employee fraud.
- For customers who originate ACH transactions: keep informed of your responsibilities as outlined in the Automated Clearing House (ACH) Origination Agreement Section 2.9 Methods of Transmission; Security Procedures; Customer’s Responsibility for Controls.
- Business owners/managers with multiple online banking users should run activity reports for each user and periodically review.
- Do not click any links or open attachments from suspicious emails.