The security of your personal financial information is one of our top priorities.  To the end, we employ the highest levels of industry-leading technologies to safeguard your information.

Protecting Your Identity

Identity theft and card fraud are very serious crimes that can wreak havoc with your finances, credit history and reputation.  Washington Financial Bank is committed to fighting these crimes and assisting you in protecting your information.

Here are a few things you can do to protect your identity and your accounts:

  • Never give out personal information to anyone unless you’ve initiated the contact.
  • When you leave home, take only the identification, and debit or credit cards you need.
  • Never carry your Social Security card in your wallet or purse.
  • Shred receipts, credit offers, insurance forms, checks, and statements.
  • Never place outgoing mail in your residential street-side mailbox.  Instead take outgoing mail to a blue USPS collection box or visit a post office directly.
  • If a company that claims to have an account with you sends an email asking for personal information, don’t click on links in the email.  Instead call the customer service number listed on your statement.
  • Don’t overshare personal information on social network sites (Facebook Twitter, or LinkedIn).  An identity thief can use this information to answer ‘challenge’ questions on your accounts, and get access to your money and personal information.
  • Opt out of prescreened credit and insurance offers by going to
  • Avoid having statements stolen from your mailbox by signing up for online statements, then log in daily and look for unfamiliar transactions.
  • Sign the back of your debit or credit cards.
  • Choose a PIN you can easily remember – but is not easy to guess.  Birthdates, house, or phone numbers make for poor PINs.
  • Do not keep your PIN in your purse or wallet.
  • Verify the website you’re visiting is secure (https://) before you enter personal information.
  • Shield the ATM or card reader keypad with your hand or body while entering your PIN.
  • If you notice your debit card is missing, call Washington Financial Bank immediately.  You can also freeze the card using the Card Control feature in your online banking app.